Services
End-to-End Service Solutions.
We support your business all the way with solid processes, proven methodologies and robust systems.
At Points Shop we offer much more than enticing rewards and recognition solutions. We support and manage your program with a simple back-end system and service team that lets you relax.
We do the work. Your clients spend more with your company. Your employees deliver more. You get results.
Consultancy
With more than ten years of experience, we know that the success of any rewards and recognition program is based on solid planning and preparation. Leverage our expertise to review your key requirements and goals in order to formulate the best incentives solution for your business objectives.
Professional Services
Our technical team will design and deliver a rewards and recognition program to deliver your core business goals. Using our robust, scalable, yet flexible platform, we will build a solution that is a great fit for your organisation.
Marketing & Social Media
We provide personalised and regular communications to your reward members, which increases individual connection to your company and brand. Our platform can also extend via automated marketing, where we can design and deliver promotions, offers and social media campaigns in getting clients to buy more of your products and services.
Lead Generation
Whilst the retention of your loyal customers is paramount, we also look for other opportunities to grow your sales and business. At Points Shop we think about the bigger picture and have marketing solutions and expertise in getting your existing clients to spend more with you, as well as reaching, capturing and converting new customers for you.
CRM & Dashboard/Reporting
We can filter and segment data profiles for reporting and marketing campaigns to each member or groups of members. That in turns means you’ll be empowered to measure and analyse the performance impact of your rewards program at an individual and corporate level.
Australia & New Zealand
We can deliver your rewards and recognition program across Australian and New Zealand to members in your local or multi-region business model.
ERP
Points Shop solutions are delivered by an end-to-end cloud ecosystem incorporating CRM, Member/Points/Nomination Management, eStore, AutoMarketing, Administration, Support, Dashboard, Reporting, Accounts, Purchase Orders, Invoicing and Logistics.
Customer Service Desk
Points Shop provides personal customer service via online and phone across Australia and New Zealand.